I was looking for a used vehicle that is not easy to find and throughout my search many of them were either not in good shape or not reconditioned properly. I am from Lethbridge and I had went up to Edmonton to purchase a vehicle first based on what the salesperson had told me about the vehicle and the photos on the website; plus a few more that I asked him to send me. When I got there I quickly realized that he had only showed me the good parts of the truck and not the manyimperfections so I left home empty handed. I contacted Will Rubottom at Kipp Scott GMC, their Internet Sales Coordinator, and he was very helpful and informative. He sent me the Carproof, the full inspection and reconditioning report. He also sent me some extra photos of the vehicle and a walk around video to make me feel good about coming that distance to purchase a vehicle. He turned me over to Ryan Verburg, Sales Consultant after I agreed to purchase subject to test drive, and he checked everything I asked him to, to ensure the features worked in the vehicle. When I arrived to see and drive the vehicle it was in the physical condition that they promised it to be, the slight defects were as they said they would be and no others that they had not told me about. They let me take it for a decent test drive to make sure I felt comfortable in it. We found a couple of things that were not quite working right, but when we got back to the dealership Ryan introduced me to Mike Samson, General Manager, and he wrote up a form that promised me that they would take care of the items that were noted when I got home; as I had not arrived to the dealership until after his technicians had left and had a long trip home ahead of me. I was a little apprehensive but when I got the vehicle home and into the shop it was re-inspected and Mike agreed to cover each item that required attention without any hassle at all, including the inspection. I had also met Julie in the Business Office and she was very friendly, accurate with her paperwork and let me know what all of my options were when it came to extended warranty, insurance coverages etc, but was not pushy about it. Overall I have to say that I had a great experience and was treated with the upmost respect in a friendly and professional atmosphere. I would recommend this dealership and the staff to anyone looking to purchase a used vehicle.
Ryan M. – Facebook Review
Other satisfied Customers